FAQS

FAQs

1. What are your operating hours?
Our rental services are available from 8am–6pm, Monday through Sunday.

2. Where are you located?
We currently do not have a physical location.

3. What types of equipment do you rent?
We offer a wide range of party equipment, including tables, chairs, tents, bounce houses, linens, and more.

4. How do I make a reservation?
You can make a reservation by contacting us via phone, email, or through our website.

5. Is there a minimum rental period?
Yes, the minimum rental period is 1 hour.

6. Do you offer delivery and setup services?
Yes, we always deliver and set up the equipment for you.

7. What is your cancellation policy?
Cancellations must be made at least 1 week in advance to receive a full refund. Cancellations made less than 1 week in advance may incur a fee. 

8. How do I pay for my rental?
We accept various payment methods, including credit cards, debit cards. Payment is due at the time of reservation.

9. What if the equipment is damaged during my event?
If any equipment is damaged, please notify us immediately. Charges may apply for repairs or replacements.

10. Can I extend my rental period?
Yes, you can extend your rental period, subject to availability. Please contact us as soon as possible to arrange an extension.